Terms and Conditions

Introduction to Terms and Conditions

Welcome to our educational platform. We appreciate your interest in our services and are committed to providing a distinguished and safe learning experience. Please read these terms and conditions carefully before using our site or registering for any of our services. These terms outline the policies and procedures we follow to ensure high-quality service, protect users' rights, and manage content effectively.

These terms include:

• Registration Policy: Details on the requirements and steps for creating an account, managing the account, and cancellation policy.


• Privacy Policy: How personal information is collected, used, protected, and users' rights to access their data.


• Terms of Use: Rules governing the use of the site, suspension or termination of service, and limits of liability.


• Payment and Installment Policy: Available payment methods, installment terms, and financial security.


• Refund Policy: Conditions for refunding payments for registered and live courses, and refund procedures.


• Intellectual Property Policy: Protection of the content provided on the site and usage rights.


• Warranty Terms: Providing guarantees for content quality, service continuity, data protection, and warranty procedures.

1. Registration Policy

1.1. Registration Requirements:

Users must be 18 years or older to register on the site and use its services. If the user is under 18, they must obtain parental or legal guardian consent.
Users must provide accurate and complete information during registration, including full name, email address, and phone number.

1.2. Registration Process:

Users must create an account using a valid email address and a secure password. It is recommended that the password be strong and complex, containing uppercase and lowercase letters, numbers, and special characters.
Users must regularly update account information to ensure data accuracy.

1.3. Account Management:

The site reserves the right to suspend or terminate an account if there is suspicion of providing false information or using the account for illegal purposes.
Users must not share their account login details with any third party.

1.4. Account Cancellation:

The user has the right to cancel his account at any time through the account settings. The user should be aware that canceling the account will not result in a refund of any fees already paid. However, in the case of canceling the registration for registered courses, this is not possible after the start of the course.

2. Privacy Policy

2.1. Information Collection:

We collect personal information during registration and site use, including name, email address, phone number, and payment address.
Additional information may be collected, such as user preferences, general usage data, and performance analytics.

2.2. Information Use:

Information is used to provide the requested services, process payments, and communicate with users regarding course updates and special offers.
Data may be used for internal purposes such as improving user experience and analyzing site usage.

2.3. Information Sharing:

We do not share personal information with third parties except when legally necessary, or to cooperate with service providers for payment processing and site management.
Aggregated, non-identifiable data may be shared for analytical purposes.

2.4. Information Protection:

We are committed to protecting personal information using advanced encryption and security technologies. We periodically update security measures to ensure data protection against unauthorized access.
We use SSL security protocols to protect financial data during payment transactions.

2.5. User Rights:

Users have the right to request modification or deletion of their personal information at any time.
Users have the right to request a copy of the information we hold about them, in accordance with German and European data protection laws (GDPR).

3. Terms of Use

3.1. Acceptance of Terms:

By using this site, users agree to comply with all the terms and conditions stated.
The platform reserves the right to modify the terms at any time, with users being notified of any significant changes via email or through the site.

3.2. Site Use:

Users must use the site and services for educational purposes only and refrain from any illegal or unauthorized use.
Users are prohibited from using the site to send unsolicited emails (spam) or attempting to breach the system.

3.3. Suspension or Termination of Service:

We reserve the right to suspend or terminate any user account that violates the terms and conditions or abuses the site services.

3.4. Limits of Liability:

The platform is not liable for any losses or damages resulting from the use of the site or reliance on any of its contents.
Users are solely responsible for any misuse or illegal use of the site's content.

4. Payment and Installment Policy

4.1. Payment Methods:

We accept payments via credit and debit cards (Visa, MasterCard, American Express), electronic payment services (such as PayPal), and bank transfers.

4.2. Installment Policy:

Users may choose to pay course fees in installments. The first installment must be paid upon registration, with remaining installments paid according to the schedule provided during the purchase process.
In case of non-payment of an installment by the due date, the site reserves the right to suspend access to the course until payment is made.

4.3. Financial Security:

All payments are processed through approved payment gateways that comply with international security standards. We use secure SSL encryption to protect financial data during payment transactions.

5. Refund Policy

5.1. Registered Courses:

No refunds are available after registration for registered courses. Users are advised to ensure their selection before making payment.

5.2. Live Courses:

A refund for live courses can be requested if the request is submitted 14 days before the start of the course.

30% of the amount paid will be deducted as an administrative registration fee.

Refund requests will not be accepted after this period, and the participant is obligated to pay the full course fees at 100% even if he does not wish to complete the course except in cases beyond his control such as death, God forbid, or natural disasters.

5.3. Refund Process:

Refund requests must be submitted via email or through the contact form on the site. Requests will be reviewed and responded to within 7 business days.

6. Intellectual Property Policy

6.1. Ownership Rights:

All content available on the site, including educational videos, articles, images, and text, is protected under German and international copyright laws. Copying, distributing, or modifying any materials without prior written permission is prohibited.

6.2. Intellectual Property Violations:

In the event of any intellectual property rights violations, appropriate legal actions will be taken, including notifying relevant authorities and seeking damages.

6.3. Content Use:

Users are allowed to download educational materials and use them for personal purposes only. Reselling or sharing materials with third parties without permission is prohibited.

7. Warranty Terms

7.1. Content Quality:

We guarantee that all educational content provided on the site has been prepared and reviewed by certified experts in their fields. We are committed to regularly updating content to ensure accurate and current information.

7.2. Service Continuity:

We strive to ensure service continuity around the clock, but temporary interruptions may occur due to maintenance or system updates. We will make every effort to notify users of any planned interruptions in advance.

7.3. Data Protection:

We guarantee to take all necessary technical and organizational measures to protect users' data from unauthorized access, loss, or damage. We are committed to reviewing and updating security policies regularly.

7.4. Warranty Procedures:

In case of any defects or deficiencies in the provided services, users can file a complaint via email or through the contact form. Complaints will be addressed seriously and resolved as soon as possible.